Terms and Conditions

Last updated: December 2024

1. Introduction

Welcome to CareerGraph (www.careertests.in), a career guidance platform operated by India Decision Management, a registered partnership firm. These Terms and Conditions ("Terms") govern your use of our website and services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access our services.

2. Company Information

  • Legal Entity: India Decision Management
  • Type: Registered Partnership Firm
  • GST Number: 29ADEPT0384M1ZY
  • Location: Bangalore, Karnataka, India
  • Website: www.careertests.in
  • Email: reachidm@indiadecisionmanagement.com
  • Phone: +91 7349662321

3. Services Offered

CareerGraph provides the following services:

  • AI-powered career assessment and guidance
  • Personality and aptitude testing
  • One-on-one career counseling sessions
  • SMART goal setting and career planning
  • Educational institution partnerships
  • Corporate talent assessment solutions
  • Custom assessment development

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.

4. User Accounts and Registration

To access certain features of our services, you may be required to create an account. When you create an account with us, you must provide information that is accurate, complete, and current at all times.

  • You are responsible for safeguarding your account credentials
  • You must not share your account with others
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to terminate accounts that violate these Terms
  • You must be at least 13 years old to create an account

5. Payment Terms

5.1 Pricing and Fees

  • All prices are listed in Indian Rupees (INR) and include applicable taxes
  • Prices are subject to change with reasonable notice
  • International clients may be charged additional payment gateway fees
  • Corporate and bulk pricing is available upon request

5.2 Payment Processing

  • All payments are processed through Razorpay, our secure payment partner
  • We accept credit cards, debit cards, net banking, UPI, and other digital payment methods
  • International card payments are accepted for global clients
  • Payment confirmation is provided immediately upon successful transaction
  • GST invoices are generated automatically for all transactions

5.3 Refunds and Cancellations

Our refund policy is detailed in our Refund Policy page. Key points include:

  • No refunds for services already delivered
  • Refunds for multiple payments due to technical issues will be processed within 7-15 working days
  • Rescheduling is available in special circumstances

6. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of India Decision Management and its licensors.

  • All assessment tools, methodologies, and AI algorithms are proprietary
  • Users may not reproduce, distribute, or create derivative works from our content
  • Assessment results provided to users are for personal use only
  • Commercial use of our assessments requires explicit written permission

7. User Conduct and Responsibilities

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Transmit any harmful, fraudulent, or misleading information
  • Interfere with or disrupt the service or servers
  • Attempt to gain unauthorized access to other users' accounts
  • Use automated systems to access the service without permission
  • Share assessment results publicly without proper attribution

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy.

  • We comply with applicable data protection laws including GDPR
  • We use industry-standard security measures to protect your data
  • Assessment data is kept confidential and secure
  • We do not sell personal information to third parties

9. International Users

Our services are available to users worldwide. International users should be aware that:

  • Services are provided from India and subject to Indian laws
  • Payment processing may involve currency conversion
  • Additional gateway fees may apply for international transactions
  • Data may be transferred and processed in India
  • We comply with international data protection standards

10. Disclaimers

While we strive to provide accurate and helpful career guidance, please note:

  • Career assessments are tools for guidance and not guarantees of career success
  • Individual results may vary based on personal circumstances
  • We do not guarantee specific career outcomes or job placements
  • Users should consider multiple factors when making career decisions
  • Our services supplement but do not replace professional career counseling

11. Limitation of Liability

To the fullest extent permitted by applicable law, India Decision Management shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from use or inability to use our services
  • Technical issues or service interruptions
  • Actions taken based on assessment results

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

12. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, if you breach these Terms.

  • You may terminate your account at any time by contacting us
  • Upon termination, your right to use the service ceases immediately
  • Previously purchased services will remain available as per their terms
  • Certain provisions of these Terms will survive termination

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: reachidm@indiadecisionmanagement.com
  • Phone: +91 7349662321
  • WhatsApp: +91 7349662321
  • Address: India Decision Management, Bangalore, Karnataka, India
  • Business Hours: 10:00 AM - 6:00 PM IST (6 days a week)

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms constitute the entire agreement between you and India Decision Management regarding your use of our services.